If you are not logged in, you won't get the benefits of the purchased Ticket. If you are new to LiveXLive and install the application on your phone or TV/Electronic device then make sure you log in. If the above is not the case, then please make sure that you are logged in with the same account that the ticket was purchased for. Tickets for most events are tied to the account that they were purchased for, some events may have an exclusive URL link that you can find FAQ's on the site on how to get your link if you lost the email or accidentally deleted it. I purchased a ticket, but it's saying I need to purchase a ticket to watch? If you did not get the email, please check your Junk or Spam folder to see if it was delivered there instead of your Inbox.

I purchased a ticket for a Pay Per View event, but did not get an email confirmation?Įvery purchase will generate a confirmation email sent to the email address registered with LiveXLive. Below are some of the most frequently asked questions. Thank you for your purchase of a ticket to the one of our Pay Per View Events.

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